About Us
“Solution” noun
“a means of solving a problem or dealing with a difficult situation”
The ‘FENA’ Way
Founded in 2006, FENA Insurance Solutions Inc. has become a leading property and casualty insurance brokerage in the region. FENA offers innovative insurance solutions to protect consumers' businesses, commercial properties, homes and cars.
At FENA, we help you safeguard your hard-earned assets whether at home, work or play. We are driven to succeed and are inspired by our belief that clients deserve the best service, value, expertise. Excellence is what we believe makes FENA different.
Meet Our Team
Head Office - Niagara Falls
Jack A. Muraco
PRESIDENT
Since first joining the insurance industry in 1993, Jack has worked hard to bring value, service and expertise to his clientele. With a particular strength in the commercial insurance sector, Jack was Vice President of Commercial sales for a large regional brokerage prior to opening FENA’s door’s for business in 2006.
Jack takes great pride in the long-standing relationships he has formed over the years and is proud of the quality of people that form the FENA organization.
Ext. 224 | jmuraco@fenainsurance.ca
Peter J. Maiuri
ACCOUNT EXECUTIVE
Peter Maiuri brings well rounded experience and knowledge to the clients he services daily. Specializing in mid to large-sized commercial businesses, his expertise is rooted in national and global account management. As the economy and insurance landscape continue to evolve, Peter remains committed to stay ahead of the curve, continually advancing his knowledge to ensure his clients are informed, protected and well-positioned. As an honours graduate of Brock University's Business Administration (BBA) program, a Fellow Chartered Insurance Professional (FCIP), and a Canadian Risk Manager (CRM), Peter delivers value with a professional focus on client needs.
Ext. 227 | pmaiuri@fenainsurance.ca
George Migdanalevros
ACCOUNT EXECUTIVE
George Migdanalevros is an experienced Account Executive with over 15 years in the Insurance Industry complemented by extensive background in commercial property management. A graduate of Brock University with a degree in Business Administration, George is known for his reliability, professionalism, and commitment to delivering high-quality service. He provides tailored insurance solutions to meet both Personal and Commercial client needs with care and expertise.
Ext. 222 | gmigdanalevros@fenainsurance.ca
Joe Talarico
ACCOUNT EXECUTIVE
Joe Talarico joins FENA following many years of customer service experience, bringing a strong focus on clients in the contracting, manufacturing and hospitality sectors. Known for him ambitious and energetic approach, Joe is committed to helping clients secure personalized insurance solutions for both personal and commercial needs. Deeply involved in his community, Joe has volunteered countless hours with organizations such as “NOVA House” and the City of Niagara Falls “Parks and Recreation”.
Ext. 247 | jtalarico@fenainsurance.ca
Rick Rampado
SENIOR COMMERCIAL ACCOUNT EXECUTIVE
Rick began his career in the insurance industry in 1982 after earning an Honours BA in Business Administration. In 1987, he became Vice President and co-founder of a prominent regional brokerage, which he helped to grow successfully before selling in 2008.
Since then, Rick has continued to serve as a Senior Commercial Account Executive, focused on bringing value, service and expertise to all his valued clients. Now part of the FENA Insurance Solutions team, Rick brings his extensive experience and client-first approach to existing and future clients.
Ext. 249 | rrampado@fenainsurance.ca
Christopher Emanuele
ACCOUNT EXECUTIVE
Christopher is a graduate of Northeastern University in Boston, MA where he earned a Bachelor of Science (B.Sc.) degree in Finance and Insurance, with a minor in Management. In 2006, he was drafted by the Toronto Blue Jays and went on to play 5 years in the minor league system, an experience that has shaped his discipline, respect and drive to succeed both personally and professionally.
As an Account Executive handling both personal and commercial insurance, Christopher brings a well-rounded perspective, drawing from his background as an entrepreneur and his experience in the wine industry.
His diverse career path equips him with a unique understanding of client needs and a commitment to delivering tailored insurance solutions.
Ext. 238 | cemanuele@fenainsurance.ca
Lissa Scozzafava
ACCOUNT EXECUTIVE
Since entering the insurance industry in 1992, Lissa has built a reputation for delivering exceptional client service. Her commitment to excellence has been a cornerstone of her success, first as a Customer Service Representative and now as an Account Executive with FENA. Her ethics, dedication, and ability to foster meaningful relationships is why Lissa has succeeded in helping clients with both their personal and commercial insurance needs.
As a lifelong resident of Niagara Falls, Lissa is also a community volunteer. Her devotion to her husband and two children exemplify the principles she brings to her professional life, making her a values member of the FENA family.
Ext. 239 | lscozzafava@fenainsurance.ca
Sandra McQuade
ACCOUNT EXECUTIVE
Sandra brings over 17 years of experience in the insurance industry, with a strong focus on commercial insurance, delivering value and success to her clients. She is deeply committed to educating her clients on the best insurance products and coverage options available, empowering them to make educated decisions. She brings energy, creativity and attention to detail for an elevated client experience with every interaction.
Her collaborative approach allows client to confidently build tailored insurance portfolios, making the process a true partnership. The personalized, 5-star service Sandra provides is second to none.
A longtime resident of Niagara, Sandra is passionate about supporting the community she and her family call home. The importance of shopping local and actively volunteering with community agencies keeps her roots to the region loyal and strong.
Ext. 228 | smcquade@fenainsurance.ca
Nicholas Muraco
ACCOUNT EXECUTIVE
Nicholas Muraco has a Bachelor’s degree in Business Administration with Co-op (Honours) from the Goodman School of Business at Brock University and is a Canadian Accredited Insurance Broker (CAIB). With a major in Finance and experience in the financial services industry, Nicholas enjoys working with data and is a highly detailed individual. Nicholas places great importance on relationships and believes that they are at the pinnacle of providing an exceptional service. With a focus on Commercial Insurance and Surety Bonding, Nicholas works tightly with his clients to manage risk and deliver value.
Ext. 223 | nmuraco@fenainsurance.ca
Justine Reyla-Scholtens
PERSONAL LINES ACCOUNT MANAGER
Justine is a dedicated insurance advisor specializing in personal lines, licensed in both Ontario and Alberta. She holds a bachelor’s degree in travel management and has a strong foundation in customer service from her prior experience in the hospitality industry.
Originally from the Philippines, Justine moved to Niagara Falls in 2018, quickly establishing herself as a trusted advisor in the insurance industry. Her expertise in personal lines ensures that clients receive tailored solutions that meet their specific needs.
A passionate traveler, Justine enjoys exploring new destinations and cultures, enriching her understanding of diverse client backgrounds. Justine focuses on building lasting relationships, providing clients with peace of mind through comprehensive insurance coverage, and outstanding service.
Tel. 289-271-0339 | jreyla-scholtens@fenainsurance.ca
Joseph DiGravino
ACCOUNT EXECUTIVE
Joseph DiGravino joins FENA with diverse experience, giving him a well-rounded skillset to meet his clients’ needs. After obtaining a degree in Business Administration and Accounting, Joseph worked for a large construction company in Vaughan. His industry-specific knowledge was put to use at a large regional brokerage where he focused on construction insurance and surety bonding.
Joseph continues to help clients with their commercial insurance and surety bonding needs while building long-term relationships.
Tel. 416-709-3530 | jdigravino@fenainsurance.ca
Mark Gora
COMMERCIAL ACCOUNT EXECUTIVE
With over a decade of experience in the insurance industry, Mark combines deep expertise with a passion for educating clients about their risks and coverage options. Holding a Master’s in Education, he approaches insurance not just as a provider of solutions, but as a trusted advisor—ensuring clients feel informed, confident, and protected.
Specializing in commercial lines, Mark has a strong focus on Construction, Surety, Directors & Officers (D&O), and Realty. He is dedicated to building lasting relationships by understanding each client’s unique challenges and tailoring strategies that offer comprehensive protection.
Mark’s commitment to service means his clients have a knowledgeable partner by their side at every stage. Whether you’re a small business owner or part of a larger enterprise, he provides clear guidance and customized risk management solutions to help safeguard your success.
Tel. 289-271-0843 | mgora@fenainsurance.ca
Stephen Whitten
ACCOUNT EXECUTIVE
Stephen is a graduate of McMaster University’s Honours Bachelor of Commerce program, bringing a fresh perspective and a strong desire to continue learning. As a dedicated and results-driven Account Executive specializing in commercial insurance, he is committed to helping businesses navigate risk with confidence.
In today’s fast-paced, globalized world—where clients often feel like just another number—Stephen prioritizes relationships, recognizing their importance in delivering exceptional service. His diverse background equips him to support businesses in protecting their assets, mitigating risks, and driving long-term success. With a client-focused approach, he specializes in crafting tailored insurance solutions for businesses across Ontario.
Tel. 289-271-0853 | swhitten@fenainsurance.ca
Brenda Robinson
SENIOR COMMERCIAL INSURANCE ADVISOR
For over 30 years Brenda has built a foundation of diverse experience and technical knowledge in the insurance industry specializing in Commercial Lines and Surety. She is committed to building relationships with our clients and putting that knowledge to work for them. FENA’s operations are also managed by Brenda following her tenure as Vice President of Commercial lines with a large brokerage in Niagara. She ensures everyone on the FENA Team has the resources and know-how to deliver the best service and expertise.
Ext. 225 | brobinson@fenainsurance.ca
Michael Sadler
DIRECTOR OF FINANCE & BUSINESS DEVELOPMENT
Michael is a seasoned leader in the Finance sector with over 30 years’ experience in business development and strategy on both sides of the Atlantic, helping companies through periods of organic and acquisition-based growth. He has been involved in the successful delivery of 7 post merger business integrations. Working with Boards he has developed and then delivered successful annual and strategic plans, managing strategic portfolios across most areas of the Financial Industry (Retail Banking, Commercial, Mortgages, Financial Planning, Leasing and Insurance). Michael is passionate about leadership and mentoring, and still lectures and speaks on key topics for future leaders.
Ext. 258| msadler@fenainsurance.ca
Jason Pollock
DIRECTOR OF GROUP BENEFITS
After graduating in 1990 from the University of Guelph with his Honours Bachelor of Arts Degree, Jason utilized his entrepreneurial spirit by starting and operating several successful businesses. In 1999, Jason decided to bring his expertise to the financial services industry. Jason has successfully completed many industry courses including becoming a Registered Retirement Consultant (RRC). Specializing in comprehensive Business Planning Services, Jason has a passion for assisting business owners. It is his entrepreneurial background and unique ability to recognize and understand the complex issues related to the corporate world.
Tel. 905-356-3362 | jpollock@fenainsurance.ca
Caledonia, ON
Paula Armstrong
ACCOUNT EXECUTIVE
Paula began her insurance career in 1991 after graduating from the Business and Insurance Program at Mohawk College. She spent the first 10 years in personal lines sales and service with a respected insurance company, gaining a solid foundation in client care and industry knowledge. In 2001, she transitioned to the broker side, taking on the role of Account Executive for both personal and commercial insurance.
With decades of experience and a strong focus on delivering outstanding customer service, Paula is a valuable addition to the FENA team. A proud resident of Caledonia for over 20 years and a dedicated mother of two, she bring her expertise and community connection to the FENA Insurance Solutions office in Caledonia.
Tel. 905-765-4949 | parmstrong@fenainsurance.ca
Stevensville, ON
Nancy Deruiter
ACCOUNT EXECUTIVE
Nancy has been educating clients about insurance for nearly a decade with a focus on personal insurance and the ability to assist with your small business insurance needs as well.
Customer Service is her highest priority while constructing an insurance package to fit your individual needs. Nancy is passionate about building long lasting relationships where customers can feel at ease knowing that their insurance policy is in the right hands.
Born and raised in Port Colborne, Nancy can be found on the golf course, at home relaxing with family or volunteering for a small community group. Nancy is very excited to be a part of the FENA family, a company who truly knows the value of their customers and employees.
Tel. 289-476-0261 | nderuiter@fenainsurance.ca
Joe Marinelli
PERSONAL LINES ACCOUNT MANAGER
Joe Marinelli is an ambitious and dependable individual who believes that not all insurance policies are created the same. His goal is to create a Home and Automobile Insurance policy for his clients that truly meets their daily needs. He is able to accomplish this from his educational background in Business Accounting. As well, he possesses many years of experience with customer service allowing Joe to work with clients optimally, whether in person, by phone or email. With Joe as your contact, you will never feel like a number at FENA but always feel like a client.
Tel. 289-476-0267 | jmarinelli@fenainsurance.ca